LEANWARE TEAM
1 x Senior Full Stack Developer, 3 x Mid Full Stack Developers, 1 x Product Designer, 1 x Product Owner
CLIENT OVERVIEW
Leena is a digital platform designed to streamline the therapy process between therapists and their patients
Traditionally, therapists and patients face challenges in scheduling appointments, managing billing, sharing and accessing forms, and effectively tracking client information and progress notes. This often leads to administrative burdens and hinders the smooth flow of therapy sessions.
To solve these issues, Leanware engineered an end-to-end digital platform that streamlines these processes.
It allows therapists to easily book appointments, create billing statements, share forms, and view client information and notes.
Meanwhile, clients benefit from features like selecting a therapist through an intelligent, matching system, reviewing therapy notes, updating their profile information, changing payment methods, downloading receipts, and customizing appointment reminders.
React, Typescript, Django, PostgreSQL, Amazon Web Services (AWS), GitHub Actions
Tech Stack Involved
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Our software development efforts for Leena encompassed several key areas:
UI and UX Enhancement:
We improved the therapist's ability to reschedule sessions, access client profiles, and manage appointment types and billing. For the client side, we focused on enhancing the ease of booking sessions and the responsiveness of the platform.
Match Flow Algorithm Development:
A crucial part of our service was developing the Match Flow algorithm, which intelligently pairs therapists with clients based on specific needs detailed in their profiles.
Backend Admin Panel for Leena
Our team developed a secure and user-friendly backend admin panel. This panel serves as a pivotal tool for managing the platform's comprehensive functionalities. It enables administrators to upload and manage forms for therapists, oversee all therapy sessions, and view detailed client information and documents. This admin panel is designed with a focus on ease-of-use, ensuring that Leena's staff can efficiently manage the platform’s operations.
SERVICES PROVIDED
UX & UI DESIGN
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Follow user stories to create complex components integrating states, data, and functions.
Webflow responsive design integrating matching flow and pricing calculator.
After Leanware’s Solution Approach:
Enhanced User Experience: Both therapists and clients now enjoy a more intuitive, responsive, and efficient platform.
Intelligent Matching: The Match Flow algorithm effectively pairs therapists with clients, enhancing satisfaction and improving therapy outcomes.
Business Insights: Enhanced reporting features allow for in-depth analysis of customer experiences and session data, crucial for strategic planning.
Global Accessibility: The multi-time zone scheduling feature caters to users across different regions, making the platform universally accessible.
Streamlined Operations: Therapists can now manage appointments, billing, and client information more effectively, while clients have a smoother process for booking sessions and managing their profiles.
Leena has successfully transformed the way therapists and patients interact, making the therapeutic process more efficient and user-friendly.
From Blueprint to Delivery
RESULTS
FAQ
Frequently Asked Questions
Can you build an MVP first then scale later?
Yes. Platforms are designed with scalable architecture so you can start with core features—booking, telehealth, notes—and expand into billing, automation, analytics, or mobile apps as you grow.
Have you worked with mental health startups or just enterprises?
Teams usually support both—startups needing fast MVP validation and larger organizations requiring compliance, scalability, and integrations.
What happens after launch – do you provide support?
Support options typically include SLA-based maintenance, feature evolution, infrastructure monitoring, and long-term development retainers.
Do you provide source code and documentation?
Yes. You receive full ownership of the codebase, plus architecture docs, API references, and deployment instructions.
Can you build both web and mobile apps for therapists?
Yes. Most platforms are React/Next.js + React Native or Flutter for mobile to maximize code reuse and maintain consistent UX across devices.
What insurance billing APIs have you integrated?
Common APIs include Change Healthcare, Eligible, PokitDok-style platforms, Availity, or custom EDI clearinghouses depending on payer requirements.
How do you handle sensitive patient data security?
Data is encrypted in transit and at rest, protected with strict IAM controls, audit trails, MFA, and isolated infrastructure. Access is minimized and monitored.
Can you integrate telehealth video into therapy platforms?
Yes. Platforms typically use WebRTC, Twilio, Vonage, or Zoom APIs with HIPAA compliance and session recording controls when legally allowed.
What's your experience with mental health billing systems?
Integrations often include claim creation, EDI submissions, ERA processing, insurance verification, and automated invoicing for private pay or hybrid billing.
Do you have experience with therapist-patient matching algorithms?
Yes. Matching based on specialty, availability, insurance, preferences, outcomes, and clinical compatibility is commonly implemented using rules engines or ML-based scoring.
Have you built therapy practice management software before?
Yes. Teams with healthcare experience have built systems that cover scheduling, patient onboarding, notes, telehealth, and billing workflows.
Can you build HIPAA-compliant therapy software?
Yes. This includes encrypted data flows, segregated environments, audit logging, secure backups, role-based access, and use of HIPAA-compliant cloud services like AWS or GCP.
What team do I need to build a mental health platform?
At minimum: a product manager, backend developer, frontend engineer, mobile developer (if apps are needed), QA tester, and a DevOps/security engineer to ensure compliance-grade infrastructure.
How long does it take to develop a therapist-patient scheduling system?
A basic scheduling module takes 8–12 weeks, while a fully automated, conflict-free, multi-calendar system with reminders, timezone handling, and availability logic typically takes 3–6 months.
How much does it cost to build a therapy management platform?
A typical MVP ranges from $60k–$180k depending on features like scheduling, messaging, video, and billing. A full platform with compliance, insurance integrations, mobile apps, and automation can range from $200k–$600k+ depending on complexity and scalability needs.
Yes. Platforms are designed with scalable architecture so you can start with core features—booking, telehealth, notes—and expand into billing, automation, analytics, or mobile apps as you grow.
MVP development typically requires a few months. Complex migrations take longer. Timeline depends on scope, integration complexity, and data migration requirements.
Yes, we accommodate various engagement lengths for dedicated developers. Project-based work handles shorter timelines for specific deliverables like migrations or performance optimization.
All code undergoes peer review, includes comprehensive tests, follows TypeScript strict mode, and meets ESLint standards. We implement CI/CD pipelines with automated testing before production deployment.
Yes, we regularly join ongoing projects. Initial assessment reviews architecture, identifies technical debt, and establishes development standards before beginning feature work.
We work with current Supabase platform including latest PostgreSQL versions, Edge Functions, Realtime, Storage API, and Auth. We stay current with platform evolution and beta features.
Daily async updates via Slack, weekly video calls for sprint planning, bi-weekly demos showing progress. Full code visibility through GitHub with detailed pull request documentation.
Yes, we execute NDAs before discovery phase. All code and intellectual property belongs to you. We maintain strict confidentiality and security protocols for proprietary systems.
We love to take on new challenges, tell us yours.
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