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Notary - Custom Software Development

Custom Notary Software Development

LEANWARE TEAM

1 x Senior Full Stack Developer, 1 x Quality Assurance, 1 x Product Owner

Notary - Custom Software Development

COMPANY

Software Development

SERVICE

United States

COUNTRY

Managed Team

engagement MODEL

CLIENT OVERVIEW

Notary.io is a revolutionary SaaS solution that reimagines online e-signing and notarization, offering a digital notarization platform. Looking to enhance the functionality and usability of its platform, Notary.io partnered with Leanware for custom notary software development to increase reliability, security, and scalability.

Vue 3, Node.js, Laravel, Linode, Kubernetes, GitHub Actions

Tech Stack Involved

Notary.io was beset by several severe problems prior to partnering with Leanware:

  • Session Stability Issues: Notifications.

  • Infrastructure Scalability Limitations: The backend could not handle increasing demand.

  • User Experience Gaps: The notarization process was streamlined to create smoother workflows.

  • Compliance & Certification Needs: Need for a summary certificate validating completed notarization sessions.

SERVICES PROVIDED

UX & UI DESIGN

Notary.io experienced tremendous transformations after Leanware's involvement:

  • Enhanced Platform Stability: Stability issues were eliminated, with an uninterrupted notarization experience.

  • Enhanced Scalability: Kubernetes deployment enabled more flexibility and performance.

  • Compliance & Certification Enhancements: Features have been added that enhance credibility.

  • Document Handling Optimization: Download and retrieval operations were optimized to be faster and more efficient.

  • Simplified Workflows: System performance and user experience were improved overall.

From Blueprint to Delivery

RESULTS

FAQ

Frequently Asked Questions

Do dev shops typically offer post-launch support?

Most reputable dev shops do. Support usually includes bug fixes, security patching, infrastructure monitoring, and small enhancements. The cost is significantly lower than the initial build, often ranging from 20 to 40 percent of the original monthly burn, depending on the volume of features and the complexity of the platform.

What communication cadence should I expect from a professional dev team?

A standard cadence includes daily asynchronous updates, weekly demos, weekly planning or alignment calls, and monthly roadmap reviews. Consistent visibility into progress, blockers, and decisions is essential for compliance-oriented products.

What developer turnover rate is acceptable?

Healthy teams maintain an annual turnover below 15 to 18 percent. Anything beyond 25 percent usually signals cultural or operational issues. High turnover directly affects continuity, knowledge retention, and long-term platform stability.

How do I know if the team shown on sales calls is the one that will actually work on my project?

Ask to meet the exact developers and the architect who will be assigned before signing. Request their LinkedIn profiles, confirm their availability, and ask each engineer to explain their experience with similar architectures. Reputable companies never swap the team after closing the deal.

What happens if the dev team misses deadlines or delivers low-quality code?

Your contract should define acceptance criteria, establish delivery checkpoints, and include the right to pause or terminate if quality standards aren’t met. Having access to the repo and infrastructure ensures you can transition to another team without losing progress. Professional teams also offer remediation at their own cost when they fail KPIs.

Should I start with a full team or one developer when validating an MVP?

For notarization software, starting with a single developer is usually risky because compliance-heavy systems require architecture decisions from day one. A small, senior team—typically one architect and one full-stack engineer—is a safer starting point, with gradual scaling once proof of concept is validated.

How do I protect my code and infrastructure if the relationship goes bad?

Ensure you hold administrative access to repositories, servers, and development environments. Require the team to work inside your GitHub or GitLab organization and enforce daily code pushes. Documentation, credentials, and configurations should live in your tools, not theirs. This prevents lock-in and protects your IP.

What IP protection clauses should be non-negotiable in the contract?

Your contract should state that you own all source code, repos, designs, infrastructure, and documentation. It should include a work-for-hire clause and prohibit the dev shop from reusing your architecture or components in competing products. Access to repositories must begin on day one.

What are the red flags that a dev shop is overpromising on timelines?

Immediate red flags include quoting a full timeline before discovery, promising to build a notarization MVP in less than ten weeks, or excluding architects from early conversations. Teams that cannot clearly articulate risks around ID verification, compliance logic, and audit trails generally don’t understand the scope.

How do I verify a dev shop’s client references are legitimate?

Ask for a reference you can connect with through LinkedIn, not just a phone number. Request one reference from a successful project and another from a project that faced obstacles. Honest firms are transparent about both. If the vendor hesitates, the references are probably curated or unreliable.

How do I know if a dev shop has real experience with compliance-heavy software?

Experienced teams can walk you through real architecture diagrams, workflows, and system decision logs from previous projects. They can explain exactly how they implemented audit trails, encryption standards, role-based access, and secure data storage. If they offer only high-level marketing claims, they likely lack true compliance experience.

What’s a realistic timeline from contract signing to MVP launch?

A well-structured project takes around five to six months. This timeline includes two to four weeks for discovery, four to six weeks for architecture and setup, and roughly twelve to eighteen weeks for building the notarization workflows, audit logs, security layers, and platform UI.

What should I budget for hidden costs such as infrastructure, compliance, and third-party APIs?

idden costs often include cloud hosting, which ranges from $200 to $1,200 per month early on; identity verification and e-signature APIs, which cost one to two dollars per transaction; and compliance or legal reviews that can add several thousand dollars to the project. Security tools and monitoring platforms also add recurring monthly fees.

What’s the cost difference between nearshore and US developers for this type of project?

Nearshore senior developers usually cost between $45 and $65 per hour, while US developers typically charge between $130 and $180 per hour. For compliance-heavy products like notarization platforms, the cost gap becomes more significant because they require senior talent, not juniors.

How much does it cost to build notarization software with a development team?

A nearshore team typically delivers a notarization MVP for $180K to $350K, depending on e-signature workflows, audit trails, ID verification, and compliance requirements. A US-based team usually charges between $450K and $750K for the same scope because of higher hourly rates and overhead costs.

  • Most reputable dev shops do. Support usually includes bug fixes, security patching, infrastructure monitoring, and small enhancements. The cost is significantly lower than the initial build, often ranging from 20 to 40 percent of the original monthly burn, depending on the volume of features and the complexity of the platform.

  • MVP development typically requires a few months. Complex migrations take longer. Timeline depends on scope, integration complexity, and data migration requirements.

  • Yes, we accommodate various engagement lengths for dedicated developers. Project-based work handles shorter timelines for specific deliverables like migrations or performance optimization.

  • All code undergoes peer review, includes comprehensive tests, follows TypeScript strict mode, and meets ESLint standards. We implement CI/CD pipelines with automated testing before production deployment.

  • Yes, we regularly join ongoing projects. Initial assessment reviews architecture, identifies technical debt, and establishes development standards before beginning feature work.

  • We work with current Supabase platform including latest PostgreSQL versions, Edge Functions, Realtime, Storage API, and Auth. We stay current with platform evolution and beta features.

  • Daily async updates via Slack, weekly video calls for sprint planning, bi-weekly demos showing progress. Full code visibility through GitHub with detailed pull request documentation.

  • Yes, we execute NDAs before discovery phase. All code and intellectual property belongs to you. We maintain strict confidentiality and security protocols for proprietary systems.

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